Gian Juliansyah Pratama.
Servicedesk Operation.
Gian Juliansyah Pratama
Solution-oriented and problem solver with 3 years of experience in monitoring transactions and experienced in analyzing database oracle, mysql, linux servers, XML, Json and ISO. Highly skilled in communication, collaboration, and technical documentation.
My Skills
Mysql
HTML
CSS
Oracle
Linux
Python
MS. Word
PHP
EDUCATION
- Bachelor of Computer Science - Information System
Universitas Binus, Jakarta
2022 - Present - Associate of Applied Science - Computerized Accounting
Telkom University, Bandung
2015 - 2018
Experience
-
Servicedesk Operation (2020 - Present)
PT. Finnet Indonesia, Jakarta
Proved successful working within tight deadlines and a fast-paced environment. Monitoring transactions and maintaining an SLA above 99%. Checking transactions with issues based on received server logs. Log data includes JSON, XML or ISO messages. -
Marketing (2018 - 2019)
PT. Bank Negara Indonesia, Palembang
promote products from BNI bank. Perform analysis of potential customers. compiling customer data reports.
Contact Me
Jakarta, Indonesia
WhatsApp: 081368848613
Email: Gianjp97@gmail.com